Administering Medication

Cancellation Policy

Cancellation Policy If the Client needs to cancel a scheduled walk or pet care visit, at least 24 hours’ notice is required. Cancellations by the Client with less than 24 hours notice may be charged at the full rate for the missed visit, or at the Walker’s discretion, the walk can be rescheduled. Consistent repeated cancellations may result in a requirement for pre-payment or a stricter policy for that Client. If the Walker must cancel on short notice due to an emergency, the Walker will inform the Client as soon as possible and attempt to reschedule the walk or arrange a substitute if available.

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